Sales Operations Associate

  • Houston, TX
  • Full Time
  • Sales
  • Mid Level

Position Description

 This position will be reporting to the Sales Operations Manager and will be assisting the sales operational needs within the organization. The person in this role will be responsible for supporting the sales team and primary duties and responsibilities will include the following: producing high-quality analysis and reporting regarding sales performance, gathering and reporting on sales data and market trends. More basic functions include: gathering insights for various aspects of the business as well as reporting KPIs, management of strategic initiatives and process definition and implementation, assisting with quoting, tactical marketing, direct and indirect customer engagement, creating, designing, and producing collateral, bridging the gap between the sales organization and other departments. This is a great opportunity for a creative, analytical, team-oriented, go-getter, who is driven to produce results and can stay cool, calm, and collected under pressure.

Key Responsibilities

  • Ability to develop, implement and manage policies and procedures to ensure data integrity and cleanliness of the CRM with marketing, sales, product, and business systems teams.
  • Ability to develop key performance metrics and dashboards that help the sales organization focus on performance while identifying key trends.
  • Ability to assist in the quote process, tracking, quality, completeness, and delivery.
  • Ability to manage the evaluation and interpretation of data; identify trends that signal new opportunities or challenges and dangers; convert data trends into actionable sales processes and tactics.
  • Ability to implement new technologies, including CRM, to field sales teams and all other individuals required.
  • Ability to identify opportunities for improving efficiency in the sales process.
  • Ability to guide, direct, and coordinate with multiple departments including partners and stakeholders.
  • Ability to train and cross-train all new and/or old policies and processes to all required personnel.
  • Ability to read, analyze, and interpret industry/trade magazines, trends, documentation, and reports.
  • Ability to establish a sales operation structure that will promote, implement and maintain operational models to deliver high-efficiency levels to the organization to grow revenue.
  • Ability to keep customer satisfaction as the top priority for all aspects of the sales organization along with reporting and measuring customer satisfaction metrics.
  • Ability to work with the Sales Ops Manager to create, implement and set new strategies and goals for the sales team, by recognizing past trends and forecasting future sales.
  • Ability to rely on experience and judgment to motivate, plan and accomplish goals.
  • Ability to successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required.


  • Minimum of 2 years of sales or sales center experience
  • Experience with manufacturing and a plus for electronics manufacturing
  • Understanding of matrix organizations
  • Demonstrated problem-solving ability with experience providing business insights and recommendations from data sets
  • Strong written and verbal communication skills
  • Ability to work independently to complete detailed tasks
  • Able to navigate multiple interfaces to handle day to day tasks
  • Well organized and high attention to detail

Company Benefits

  • Company equity
  • Competitive salary
  • Flexible PTO and paid family leave
  • Excellent medical insurance
  • Collaborative and open company culture

About MacroFab

MacroFab is the first digital marketplace and intelligent manufacturing platform focused on the $500B market in contract electronics manufacturing. Our technology and services allow customers to rapidly bring new products to market and consume manufacturing as a virtualized resource by offering instant price quotes, rapid prototyping services, and production at scale through a network of factories in North America. Our partners gain a source of low overhead manufacturing jobs, allowing them to fully subscribe their factory capacity and eliminate idle time.


Read More

Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 5/31/2023
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*